Why Choose Us?
Partnering with an experienced Managed Service Provider like HeX101 gives organisations the freedom to focus on their core business without the complexity and overhead of managing IT infrastructure internally. As a multi-faceted, specialist provider, we offer tailored support, expert guidance, and scalable solutions that adapt to your needs.
Key Benefits of Working with HeX101
Single Point of Contact
We act as your centralised technology partner - streamlining communication, coordination, and accountability across all IT services and projects.
Access to Specialist Expertise
Our clients benefit from a diverse team of highly skilled engineers and consultants, available to support short- and long-term needs with deep technical insight and cross-functional expertise.
Flexibility and Agility
We operate with a lean, agile mindset - enabling rapid deployment, scalable growth, and cost-effective solutions, all while respecting your budget and operational realities.
Support & Business-as-Usual (BAU) Services
HeX101 offers comprehensive IT support services including:
Remote and On-Site Engineers
24/7 Monitoring and Automated Ticketing
4-Hour SLA Response Times
Dedicated BAU and Specialist Engineers (short- and long-term placements)
Converged Infrastructure
Our managed services are delivered over a centralised, global converged infrastructure, helping reduce capital expenditure through:
HP Finance & Leasing Options
Pay-As-You-Go and Subscription Models
This architecture enables secure, seamless access for remote and distributed teams providing full corporate desktop functionality and applications from any location.
Secure by Design
All services are underpinned by government-approved security protocols. Our managed infrastructure- including HeX101 data centres and third-party facilities is fully covered by SLAs, delivering:
- 24/7/365 Onsite Support
- 99.999% Uptime Guarantees
Centralisation & Cloud Migration
We help organisations centralise and migrate critical business systems across On-Premises, Hybrid, and Cloud platforms-enhancing performance, resilience, and collaboration across all locations. Services include:
- Virtual Infrastructure
- Secure Storage & Backup
- Disaster Recovery
Improved Service Levels & Transparency
With defined Service Level Agreements (SLAs) and real-time performance monitoring, our managed services provide measurable accountability and ensure consistent, high-quality IT delivery giving you full visibility and control.
HeX101 Ltd is your trusted enabler for future-ready, efficient, and secure IT operations.
HeX101 MSP+P
One Partner.
Complete IT.
Infinite Possibilities.
At HeX101, we go beyond traditional IT support. As a full-service Managed Service Provider (MSP), we deliver expert-led solutions across:
Networks & Connectivity
Applications & Software
Infrastructure & Data Centres
Telecoms & VoIP
Cybersecurity & Compliance
All services are backed by continuous management, proactive monitoring, and SLA-driven support to ensure reliability, security, and performance.
Our hybrid delivery model spans our own data centre, client premises, and trusted third-party facilities-enabling us to provide bespoke, scalable services tailored to each client's operational needs.
The +P Advantage
The "+P" in MSP+P represents Products - a powerful extension of our service offering. HeX101 provides direct access to an extensive portfolio of best-in-class technologies from leading global partners and suppliers.
From hardware procurement and licensing to specialist tools and integrated systems, we deliver everything your organisation needs to stay competitive, secure, and connected.
